Competitive Product War Gaming

Situation

  • Client has well-established product in CNS space that is demonstrating consistent yearly increases in market share

  • A more convenient delivery formulation for a competitive product is projected to enter the market within a 6 month time period

  • Client is seeking to understand the impact of the new formulation as well as how to most effectively defend against this competitor

Solution

  • Client seeking an iterative research process where they are able to observe live interviews and modify the research process based on feedback seen in real time

  • OLG completes a series in-person interviews designed to gauge unaided awareness of the new formulation and confirm existing perceptions of relevant products

  • Mock sales presentations were delivered by OLG Research and Sales Trainers in a war gaming format designed to understand core strengths and potential liabilities associated with each product

Outcome

  • OLG’s interviews identified core strengths of our client’s product – strengths that were not emphasized in the product’s existing messaging platform

  • War gaming exercise identified legitimate threats to our client’s product but also unrecognized limitations to the competitive agent and uncertainties regarding the new dosing configuration

  • Client identified the need to augment existing messaging to defend against competitive dosing change while capitalizing on the equity built within their brand